What Causes Google Reviews To Disappear?

What Causes Google Reviews To Disappear?

Below are some things that cause most Google places pages for businesses to suddenly disappear.

  • A URL in the review
  • 2+ reviews from different accounts made from the same IP address (computer)
  • 2+ reviews made from the same network IP address (Ex: two different computers in a building)
  • Change of physical address will erase all your reviews (un-recoverable)
  • Having the ‘privacy setting’ in Google set to ‘private’ instead of ‘public’
  • Over-keyworded review (Ex: the keyword ‘new York car wash’ repeated over 3+ times)
  • Frequency of incoming reviews (Ex: 3 reviews in the same day from the same location, even if it was 1 PC and two phones)
  • Excessive exclamation marks
  • If the same review text is found on another location or another large review site, it may be removed


The short answer: Just be legitimate.